PRIVACY POLICY

MASJID UL NUR FOUNDATION RIVIERSONDEREND NPC
Effective Date: July 2026

1. Introduction

The MASJID UL NUR FOUNDATION RIVIERSONDEREND NPC (“the Foundation”, “we”, “our”, or “us”) is committed to protecting the privacy of every visitor, donor, volunteer and supporter.

This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

By using our website or submitting your personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Depending on your interaction with our website, we may collect the following information:
Personal Information:
• Full name
• Email address
• Telephone number
• Physical or postal address (where applicable)
• Donation amount
• Donation reference
• Communication preferences
• Any information voluntarily submitted through contact forms

Technical Information
When you visit our website, we may automatically collect:

When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on the website
• Referring websites
• General geographic location
• Website usage statistics

3. How We Use Your Information

We use personal information to:
• Process donations securely through PayFast.
• Issue donation confirmations and receipts.
• Respond to enquiries.
• Communicate project updates and fundraising campaigns.
• Improve our website and donor experience.
• Comply with legal and regulatory obligations.
• Maintain accurate financial and donor records.

We will only use your personal information for lawful purposes related to the Foundation’s charitable activities.

4. Payment Security

Online donations are securely processed by PayFast (Pty) Ltd.
The Foundation does not collect, process or store your debit card or credit card details.
Payment information is processed directly by PayFast using secure encrypted technology.
Please refer to PayFast’s own Privacy Policy for information regarding their processing of payment information.

5. Sharing of Personal Information

The Foundation does not sell, rent or trade personal information.
Information may only be shared with:

• PayFast for payment processing.
• Professional advisers, accountants or auditors.
• Regulatory authorities where required by law.
• Technology providers who assist in operating the website.

All service providers are expected to maintain appropriate confidentiality and security standards.

6. Storage and Protection

We implement reasonable technical and organisational safeguards to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• destruction; and
• unlawful disclosure.

While we take every reasonable precaution, no online system can guarantee absolute security.

7. Retention of Information

Personal information will only be retained for as long as reasonably necessary to:

• administer donations;
• maintain financial records;
• comply with legal obligations;
• resolve disputes; or
• fulfil the purposes described in this policy.

Information that is no longer required will be securely deleted or anonymised where reasonably practicable.

8. Your Rights Under POPIA

Subject to applicable law, you have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion where legally permissible;
• object to certain processing activities;
• withdraw consent where processing is based on consent;
• lodge a complaint with the Information Regulator of South Africa.

Requests should be submitted using the contact details provided below.

9. Third-Party Websites

Our website may contain links to external websites.
The Foundation is not responsible for the privacy practices or content of third-party websites.
Visitors are encouraged to review the privacy policies of those websites.

10. Children’s Privacy

The Foundation does not knowingly collect personal information from children without the consent of a parent or legal guardian where required by law.

11. Changes to this Policy

This Privacy Policy may be updated periodically.
The latest version published on this website will always apply.